Frequently Asked Questions

1. How many Kiri Align subscription plans are available?

Kiri Align has three subscription plans - Safety Basic, Safety Inclined, and Safety Aware. Apart from the paid subscriptions, we also have a lifetime free Community tier. Learn more about each of the pricing tiers on the website’s pricing page.

2. Are there any additional costs other than the mentioned costs?

There are no additional costs other than the mentioned costs. In case you need custom add-ons, reach out to us at enquiries@kirialign.com to discuss exactly what kind of enhancements that you’re looking to add and how we can help.

3. Do I need to buy a Kiri Align license for every employee in my organization?

No, you need to buy a Kiri Align license only for employees that you want to be added to the Kiri Align system. When you buy the subscription, you also need to specify the number of users and invite them to sign up and start using the system.

4. When will my card be charged?

Your card will be charged at the start of every month.

5. Can I pay monthly?

Yes, you can pay monthly.

6. Can I pay annually?

No. Currently, we’re using a monthly charging model only.

7. What if my business priorities and needs change in future?

We know things don’t always go according to plan, and we’re here and will try our best to support. Reach out to us at enquiries@kirialign.com to discuss options specific to your business with our expert team.

8. Can I upgrade my subscription at any time?

Yes, you can upgrade at any time without worrying about being charged twice. Your billing amount will be calculated on a pro-rata basis. Reach out to our team at enquiries@kirialign.com to see what works best for your business.

9. Can I add more users to my plan at any time?

Yes, you can add more users to your organisation in Kiri Align at any time without worrying about the complexity in billing. Your billing amount will be calculated on a pro-rata basis. Reach out to our team at enquiries@kirialign.com to learn more about how this works.

10. Can I customise a Kiri Align plan to my business needs?

Yes, you can customise a Kiri Align plan to your business needs. Reach out to our product experts at enquiries@kirialign.com to discuss your business needs.

12. Is my credit card information secure?

Yes. Kiri Align uses a third-party application to process all credit card payments. We do not have access to your credit card number at any point. For more information about the strict security measures that Kiri Align uses, please connect with us at enquiries@kirialign.com

13. How does the free tier work?

With the lifetime free tier, you get up to 1GB storage and the ability to add unlimited users per organisation for free, along with all the other features and the ability to access up to 50 most recent undertaken items. You do not get access to onboarding support for the free tier.

14. Will my data be private and safe?

Our entire business is built on trust and security. Businesses trust Kiri Align to keep their data safe in the cloud. Kiri Align being a safety management platform itself, the people at Kiri Align work diligently every day towards making the platform safer, more secure, and more transparent.

Connect with us on support@kirialign.com to learn more about the safety measures taken to keep your data private and safe.

15. Which payment methods do you accept?

Currently, we accept payment only through credit cards. You can reach out to our support team anytime at support@kirialign.com to get support for your queries, feedback, and suggestions regarding the payment methods.

14. Are there long term contracts?

In case you need to engage with Kiri Align for long term contracts, you can reach out to our support team directly at support@kirialign.com for further discussions.

16. What happens if I cancel or downgrade my account?

You can reach out to our support team at support@kirialign.com to get support for your queries regarding cancelling or downgrading your account.

17. How do I get support?

You can reach out to our support team anytime at support@kirialign.com to get support for your queries, feedback, and suggestions.